Residential Estate Maintenance Specialist
3 days ago
Sanctuary Group provides in-house repairs and maintenance services for a diverse portfolio of properties across the UK. As a not-for-profit organisation, we strive to deliver outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers, and providing exceptional customer service.
Job SummaryWe are seeking an experienced and reliable Mobile Caretaker to join our team. This role will involve providing essential cover for caretaker absences across multiple locations and conducting thorough cleaning of communal areas in residential blocks.
Main Responsibilities- Cover caretaking duties in various locations during staff absences, ensuring minimal disruption to residents
- Perform detailed cleaning of communal areas, including corridors, staircases, bin rooms, and entrance areas, maintaining high standards of cleanliness
- Address resident complaints related to cleaning and maintenance promptly and professionally, resolving issues efficiently
- Organise and manage daily schedules to ensure tasks are completed effectively and efficiently
- Report repairs and chase repairs accordingly, ensuring timely resolution
- Complete Compliance Reports, adhering to company policies and procedures
- Ensure communal waste areas are kept clean and tidy, managing missed bin collections as required
- Proven experience in a caretaker or maintenance role is essential
- Ability to handle resident complaints and resolve issues with minimal supervision
- Willingness to work across different locations and adapt to changing tasks and priorities
- Working knowledge of Health and Safety legislation, including COSHH guidelines
- Valid full UK driving licence, as this role will involve driving company vehicles
- Competitive salary: £26,219 - £27,599 per annum (rising to £27,599 after 12 months, subject to satisfactory performance)
- 25 days annual leave (rising to a maximum of 30 days) plus public holidays
- Pension scheme with employer contributions from Sanctuary Group
- Life Assurance
- Employee Advice Service, including counselling
- Cycle to Work scheme
- Voluntary health plans
- Employee discounts
- Wellbeing support and tools
- Employee recognition scheme
- Employee Networks, promoting diversity and inclusion within the workplace
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