Director of Tech Operations
6 days ago
Estimated Salary: £90,000 - £130,000 per annum
About the Team:The successful candidate will be part of a dynamic team that drives technology innovation and operational efficiency across Pizza Hut's restaurants in the UK, Ireland, and France.
Job Description:The Director of Tech Operations will be responsible for overseeing the development and optimization of Pizza Hut's core technology systems, including POS, data, and help desk solutions.
Key Responsibilities:- Supplier & 3rd Party Management:
- Accountability over 3rd-party strategic supplier relationships and technologies such as Dragontail, Fourth, and Zonal, ensuring they meet business requirements.
- Lead team to ensure proactive and reactive responses to restaurant technology issues, minimizing downtime across all locations.
- Assume accountability to ensure all systems are scalable, cost-effective, and meet both operational needs and innovation goals.
- Strong understanding of software architecture principles/patterns and/or strong strategic skills.
- Strong problem-solving skills with a proactive approach to incident and risk management, including an eye toward continuous process improvement, and the ability to innovate and simplify both technology and project management processes.
This role is based out of our Restaurant Support Centre in Central London, with a minimum of 1 day per week in the RSC required.
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