DC Infrastructure Support Specialist

3 weeks ago


Erith, Greater London, United Kingdom OVHcloud Full time
About OVHcloud
OVHcloud is a leading provider of cloud infrastructure and services. As a Datacenter Infrastructure Technician, you will play a critical role in ensuring the smooth operation of our datacenters.

Job Overview
The successful candidate will be responsible for providing management and maintenance cover for the Datacenter power and cooling systems, including installation, monitoring, and troubleshooting. You will also deploy, maintain, and manage critical power and cooling infrastructure systems, as well as perform planned preventative maintenance and reactive maintenance as needed. Additionally, you will manage spares stock for critical infrastructure, contribute to continual improvement initiatives, and manage 3rd party specialist contractors for maintenance visits.

Main Responsibilities
- Install, maintain, and monitor critical infrastructure monitoring systems
- Deploy, maintain, and manage critical power and cooling infrastructure systems, including UPS, Generators, and LV/MV distribution
- Perform planned preventative maintenance in accordance with best practice guidelines and schedule
- Perform reactive maintenance as needed
- Manage spares stock for critical infrastructure
- Contribute to continual improvement initiatives through good communication and regular feedback
- Management of 3rd party specialist contractors for planned and reactive maintenance visits

Expected Outcomes
In 6 months, you should have a basic understanding of incident management and change management, a basic understanding of OVH proprietary cooling and electrical distribution systems, competency in performing basic preventive maintenance tasks, ability to assess and recognize operational risks, completed initial mandatory training courses, integrated into site team, and permit to work process. In 1 year, you should be participating in the on-call rota, autonomous in performing maintenance tasks, and supervision of contractors works.

Requirements
- A natural problem solver
- Excellent communications skills
- Team player
- Adaptable / Flexible
- Hands on
- IT savvy
- Attention to detail

Salary Estimate
We estimate the salary for this position to be around $65,000 - $85,000 per annum, depending on location and experience.

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