Sales Associate

5 days ago

London, Greater London, United Kingdom Balenciaga UK Ltd. Full time

Job Summary

The Sales Associate is a key role in the team responsible for driving store sales results by providing exceptional customer service and representing the Balenciaga brand and values.

Key Responsibilities

  • Drive sales results by building and maintaining a strong and thoroughly updated client portfolio
  • Ensure client satisfaction by consistently providing high-quality services and values
  • Engage clients by building authentic and long-term relationships, from the welcoming moment to after-sales assistance
  • Provide the highest level of professionalism and expertise in all behaviors, including communication and teamwork
  • Work closely with the Stock team to ensure product availability and meet client requests
  • Provide constant feedback on client activity and market trends
  • Maintain display and organization of all areas per the visual merchandising guidelines

Requirements

  • Proven experience in a similar role, or a role with a transferrable skill set
  • Able to work in a fast-paced environment with a high level of attention to detail
  • Product sensitivity and a strong market and fashion trends knowledge
  • Ability to work in a team and to work independently
  • Strong administration and digital skills
  • Excellent written and oral communication skills
  • Fluency in English

Why Work with Us?

Balenciaga is committed to fostering a diverse workforce and empowering leaders to create, build, and sustain high-performing teams. We offer a stimulating and fulfilling workplace environment where employees can reach their full potential and excel in their careers.

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