Customer Service Representative
3 weeks ago
About the Role
We are seeking a Customer Service Representative to join our team at the Kingsbridge Superstore. As a key member of our store team, you will be responsible for delivering exceptional customer service and ensuring that our customers have a great shopping experience.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
- Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
- Maintain a high level of product knowledge and be able to answer customer questions confidently.
- Contribute to the overall success of the store by participating in visual merchandising, stock replenishment, and other tasks as required.
What We Offer
- A competitive hourly rate, with opportunities for pay increases and bonuses.
- A comprehensive training program to help you develop your skills and knowledge.
- A supportive and inclusive work environment, with opportunities for career progression.
- A range of benefits, including discounts on Tesco products, free wellbeing services, and access to our colleague networks.
Requirements
- A passion for delivering excellent customer service and a commitment to providing a great shopping experience.
- The ability to work collaboratively as part of a team and communicate effectively with colleagues and customers.
- A willingness to learn and develop your skills and knowledge, with a focus on delivering results and achieving sales targets.
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