Hospitality Operations Lead

1 week ago


Little London, United Kingdom The Little Yellow Door Full time

About The Little Yellow Door & Co:

At the heart of our ethos is a family-like culture, where care, respect, and fun are paramount.

We are a young, innovative brand redefining the hospitality industry with our unique concept - bars and restaurants styled as a fictional flat share. Our venues are designed to be welcoming, inviting, and unpretentious, with a creative and quirky approach that never feels forced.

What We're Looking For:

  • A talented individual who can help us maintain the highest level of service quality in our venues.
  • Someone who shares our passion for creating a welcoming atmosphere for our guests.
  • A team player who is dedicated to delivering exceptional customer experiences and supporting their colleagues.

Key Responsibilities:

  • Assisting in the management of front-of-house operations in one or more of our venues.
  • Providing excellent customer service and ensuring that our guests have an exceptional experience.
  • Working closely with the team to maintain a positive and supportive work environment.

Requirements:

  • Proven experience in a similar role, preferably in the hospitality industry.
  • Strong communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment.


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