Platform Documentation Lead
3 weeks ago
We are seeking a Platform Documentation Lead to join our team at Apex Elite. As a key member of our documentation team, you will be responsible for creating high-quality technical documentation, working closely with cross-functional teams to ensure accurate and comprehensive content.
About the Role:
This is an exciting opportunity to join our team and contribute to the success of our company. As a Platform Documentation Lead, you will be responsible for developing instructional manuals, creating graphics and diagrams, and interpreting complex technical information. You will also collaborate with business stakeholders to ensure that documentation meets their needs and expectations.
Key Responsibilities:
- Content Development:
- Develop instructional manuals that feature clear, organised, and easy-to-follow written instructions.
- Create graphics and diagrams as required to demonstrate system usage and functionality effectively.
- Maintain a deep understanding of the target audience for each piece of documentation.
- Interpret complex technical information and adapt it for various audiences as necessary.
- Process Improvement:
- Foster meticulous adherence to style and document guides/standards.
- Ensure timely execution of review and publishing processes.
- Edit existing content to align with updated standards, enhancing clarity and consistency.
- Prioritise content development for future platform enhancements.
- Participate actively in testing phases to guarantee documentation accuracy, completeness, and clarity.
- Contribute to and propose improvements to documentation and processes.
- Business Collaboration:
- Update and expand the Business Management System by adding new processes, procedures, and work instructions.
- Collaborate on business responses to RFP or other bid/tender processes.
- Attend pre or post-sales meetings with prospective clients to gather requirements and provide guidance.
Requirements:
- Bachelor's Degree in Engineering, Computer Science, or a related field.
- 2-5+ years of software technical writing experience.
- Substantial proofreading/copy editing expertise.
- Demonstrated understanding of technical subject matter.
- Excellent written communication skills.
- A proven ability to convey complex technical concepts in everyday language.
- Languages: German, Dutch, Japanese proficiency highly desirable.
Salary: £50,000 - £70,000 per annum, depending on experience.
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