DevOps Documentation Expert

1 day ago


Bracknell, Bracknell Forest, United Kingdom Perforce Software, Inc. Full time

As a Senior Security Technical Writer, you will play a key role in creating high-quality documentation for the Helix Core family of products. If you have a passion for technical writing and a drive to produce exceptional content, we want to hear from you.

Helix Core is a market-leading version control software (VCS) designed for world-class development at scale. It provides secure versioning of all digital content, even large files, in a single repository. Additionally, it scales for large teams, handles thousands of daily transactions, and delivers files quickly to remote users, regardless of their use of Git.

  • You will develop plans to meet project deadlines and coordinate publishing and distribution to align with product updates and releases.
  • You will review UX designs and provide input on text strings and messages visible in the product UI.
  • This role is part of a larger Knowledge Services team responsible for all products, helping to define information development strategies and work on strategic initiatives.
Job Specifications:
  • At least 8 years of technical writing experience in a software development environment
  • Degree in the arts/humanities, and/or college diploma in Technical/Professional Writing or equivalent
  • Proven technical writing skills, including the development of user, installation, admin, and command line documentation
  • Exceptional written communication skills, including the ability to break down complex concepts into easy-to-understand, meaningful content that meets the audience needs
  • Ability to learn complex software applications quickly and to work under tight deadlines
  • Ability to communicate effectively with diverse teams (for example, development, customers, sales, engineers), who may be remote and across multiple time zones
  • Experience with MadCap Flare preferred
  • Experience working with image editing software such as SnagIt
  • Working knowledge of source control systems (Helix Core, Git, etc.)
  • Basic understanding of HTML and CSS
  • Experience working with code samples
  • Experience with an agile development process preferred
  • Experience with bug tracking tools, such as Jira, preferred
  • Experience with Confluence an asset
  • Knowledge of Linux and Windows administration tasks an asset
  • Proactive, problem-solving attitude and a strong desire to make a difference
Salary Range:

£60,000 - £80,000 per annum based on location and experience.



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