Tesco Store Supervisor

4 weeks ago


Cambridge, Cambridgeshire, United Kingdom Tesco Full time
About the Role

As a Shift Leader at Tesco, you will be responsible for overseeing the store from the shop floor and ensuring that everything runs smoothly. You will be the go-to person for colleagues in the absence of a manager and will be responsible for coordinating the store team to deliver an easy, fuss-free shopping experience for customers.

Key Responsibilities

Coordinate the store team to deliver an easy, fuss-free shopping experience for customers
Support your colleagues, ensuring they deliver daily priorities and take regular breaks
Open and close the store, and complete duty cover, ensuring all decisions made are right for everyone's safety
Be the go-to person for colleagues in the absence of a manager for day-to-day queries
Ensure the store is always clean, tidy, and well-presented
Support managers to coordinate seasonal, community, and charity events
Contribute to a great team atmosphere, that's inclusive of everyone
Provide great customer service, by listening to our customers and putting them first in everything you do
Keep the team well-informed and up to speed on any communications, changes, or updates
Stay knowledgeable about store performance, and look for ways to improve and simplify operations
Coordinate store improvements, and remove any obstacles that might be getting in the way of great service
Follow health and safety routines and procedures, and ensure colleagues do the same
Recognise and celebrate colleagues within the team who are providing great service

What We're Looking For

A great role model, who always gives thoughtful customer service that ensures every customer's needs are met
Someone who can build strong, long-lasting relationships with colleagues to create a positive and inclusive team atmosphere that encourages everyone to do their best work
A clear communicator, comfortable with using a variety of methods to keep your team well-informed and up to date
Someone who is comfortable taking the lead, and overseeing the store in the absence of your Manager
A good decision maker, who's flexible in the way you think, and comfortable handling change to ensure everything we do is right for customers and colleagues
Someone who is motivating, so you can inspire your team to deliver beyond expectations
Someone who is curious, and always on the lookout for ideas and opportunities to serve our customers, communities, and planet a little better every day

What's in it for You

As a Shift Leader at Tesco, you will have the opportunity to work in a fast-paced retail environment, with bags of variety. You will have flexible hours and shift patterns, and will be able to work the hours that suit your lifestyle. You will also have ongoing learning opportunities, and access to award-winning training, so you can achieve the career you want. Additionally, you will be part of a great team, where everyone is welcome, and you will have the opportunity to make a real difference in the lives of our customers and colleagues.

Our benefits include:
Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
Request flexible working from day one
Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
Access to free wellbeing services with a range of resources to support your mind, body, and life
Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes
Uniform provided and policies to support you for all of life's moments, big and small
Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here .
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