Financial Planning Administrator
4 weeks ago
Job Summary
We are seeking a skilled Financial Planning Administrator to join our team at Clever-HR. As a key member of our Wealth Management team, you will provide administrative support to our Wealth Client Executives and Financial Planners in delivering exceptional service to our clients.
Key Responsibilities
- Assist with the preparation of client annual review meeting packs, including the production of portfolio reports.
- Collaborate with our centralized administration team to process new client and annual review post-meeting packs.
- Chase and collect Letter of Authority plan information, ensuring timely completion in line with agreed procedures.
- Package and dispatch financial planning reports to our Financial Planners and clients.
- Process and submit new business applications and client instruction requests, tracking transactions to accurate and timely completion.
- Keep clients and Wealth Client Executives informed of outstanding transactions and manage technical queries.
- Produce and issue client fee invoices.
- Update client platform account records accurately in line with company processes.
- Proactively review platform accounts and MI reports on a regular basis.
- Liaise with product providers to progress submissions, including client transfers and obtain fees information.
About You
- Previous experience in a similar role.
- Proficiency in Microsoft Office products, including Word, Excel, Outlook, and PowerPoint.
- Ability to deliver accurate, relevant, and timely information.
- Strong focus on delivering exceptional service and achieving the best outcome for clients and the business.
- Excellent organizational skills, flexibility, and proactive approach to getting the job done.
- Strong interpersonal skills, both written and verbal communication.
- Excellent accuracy and attention to detail.
- Proven ability to work independently.
- Experience working with Investment Wrap Platforms.
- Experience using Intelligent Office back-office system.
- Experience working in a small to medium-sized financial services environment.
- Experience working in an environment of significant change.
Benefits
- 25 working days in addition to normal Bank Holidays, with an extra day's holiday for each year of service up to 28 days.
- Holiday buy and sell scheme, allowing you to buy an additional 5 days holiday per year.
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