Commercial Liability Claims Consultant

4 weeks ago


Manchester, United Kingdom Direct Line Group Full time

Role Overview

Direct Line Group is seeking a skilled Commercial Liability Claims Consultant to join our Large and Complex Loss Specialist Claims team. As a key member of our team, you will be responsible for managing a variety of claims to resolution and shaping excellence in claims handling.

About the Role

This is a full-time, permanent position based in Manchester, with a hybrid working model combining 1-2 days in the office and flexible remote work. You will report directly to the Technical Claims Team Leader and will be an integral part of a centre of technical excellence for Motor and Liability claims.

Key Responsibilities

  • Manage a portfolio of complex and/or higher value commercial direct liability claims, including EL, PL, Disease, and Products claims, in accordance with personal delegated handling authority.
  • Conduct thorough investigations, with assistance from experts when necessary, to ensure all claims are fully validated.
  • Liaise with legal advisors to resolve issues of policy indemnity and legal liability.
  • Negotiate fair and reasonable settlements of Third Party claims.
  • Stay up-to-date with legal and procedural developments affecting claims handling and provide input into any impact assessments or approaches.
  • Act as a referral point and mentor to other team members, developing their skills and ability to contribute.
  • Provide technical advice and support to other business areas to support business objectives.

Requirements

  • Demonstrated expertise in handling claims involving Employers Liability, Public Liability, and Property Liability, as well as Disease and Product claims.
  • Proficiency in managing end-to-end claims processes, with a preference for experience handling claims valued up to £100k.
  • In-depth understanding of common law and insurance-related legislation.
  • Strong problem-solving skills, including the capacity to analyse complex issues and formulate effective solutions.

What We Offer

  • A competitive salary and benefits package, including a 9% employer-contributed pension and 50% off home, motor, and pet insurance.
  • A flexible working model combining the best parts of home and office-working.
  • Opportunities for professional development and growth within the company.

Direct Line Group

We are a customer-obsessed market powerhouse, combining decades of industry experience with talented people in every field. We are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.


  • Claims Consultant

    4 weeks ago


    Manchester, United Kingdom Direct Line Group Full time

    Role OverviewDirect Line Group is seeking a skilled Claims Consultant to join our Large and Complex Loss Specialist Claims team. As a Claims Consultant, you will be responsible for managing a variety of claims to resolution and shaping excellence in claims handling.About the RoleThis is a full-time, permanent position based in Manchester, with a hybrid...


  • Manchester, United Kingdom Direct Line Group Full time

    **Technical Consultant - Commercial Liability Direct - (Full Time, Permanent Position)** **Manchester - (Hybrid 1/2 days in the office)** **Let's make the most of your talent.** Join us as a Commercial Liability Direct Claims Consultant as part of our Large and Complex Loss Specialist Claims team, where you'll manage a variety of claims to resolution and...


  • Manchester, United Kingdom Direct Line Group Full time

    Technical Consultant- Commercial Liability Direct Bromley & Manchester - Hybrid (1/2 days in the office) Full Time, Permanent Position Let's make the most of your talent. Join us as a Commercial Liability Direct Claims Consultant as part of our Large and Complex Loss Specialist Claims team, where you'll manage a variety of claims to resolution...


  • Manchester, United Kingdom Enable recruitment Full time

    **Salary up to £32,000**: - **Annual Performance Bonuses**: - **Professional Qualifications Development** **What you'll be doing?** - Servicing Personal Injury, Credit Hire and Accidental Damage claims alongside cradle to grave valued typically upto 100k. - Review, consult and manage policyholder cover disputes to suitable outcomes. - Coordinate and...


  • Manchester, United Kingdom Direct Line Group Full time

    Technical Consultant- Commercial Liability Direct – (Full Time, Permanent Position) Manchester – (Hybrid 1/2 days in the office) Let's make the most of your talent. Join us as a Commercial Liability Direct Claims Consultant as part of our Large and Complex Loss Specialist Claims team, where you'll manage a variety of claims to resolution and...


  • Manchester, United Kingdom RSA Full time

    **Introduction** At RSA, we believe insurance is about people, not things. We provide our inspiring colleagues the support and opportunity to grow together, shape the future, and win as a team. We are going through a transformation journey, providing our people with opportunity to be integral to improving our service and delivering better products to brokers...


  • Manchester, United Kingdom RSA Full time

    About this roleWe are seeking a skilled Liability Claims Handler to join our team at RSA.As a Liability Claims Handler, you will be responsible for investigating and advancing liability injury claims to closure, ensuring business objectives are met and customer service propositions are achieved.You will support customers, brokers, and third parties...


  • Manchester, United Kingdom Sedgwick Resource Solutions Full time

    **Title**: Liability Claims Handler **Salary**:Competitive - Dependent upon experience **Location**: Hybrid - (couple of day per week in the Manchester office) **Term**: Permanent, Full-Time Permanent **Your New Role**: Sedgwick Resource Solutions are recruiting liability claims handlers to work with one of our major clients, within a well-established...


  • Manchester, United Kingdom RSA Full time

    Your RoleAs a Liability Injury Claims Handler at RSA, you will be responsible for investigating and advancing liability injury claims to closure, ensuring business objectives are met and customer service propositions are defined.You will support customers, brokers, and third parties/claimants throughout the claims journey by utilizing agreed-upon claims...


  • Manchester, United Kingdom RSA Full time

    Your role As a Liability Injury Claims Handler, you will be responsible for appropriately and promptly investigating and advancing liability injury claims to closure, to achieve business objectives and meet the defined customer service proposition. In addition, you will ensure that customers, brokers and third parties/claimants are supported...

  • Motor Claims Handler

    5 months ago


    Manchester, United Kingdom Auto Claims Assist Ltd Full time

    **Roles and Responsibilities** - Thoroughly investigating liability circumstances on cases, gathering evidence and arguing liability in favour of our customers - Monitoring the progression of live commenced hire cases - Monitor the progress of repairs to the customers’ damaged vehicles - Monitor the progress of claims where customers’ damaged vehicles...

  • Motor Claims Handler

    6 months ago


    Manchester, United Kingdom Auto Claims Assist Ltd Full time

    **Roles and Responsibilities** - Thoroughly investigating liability circumstances on cases, gathering evidence and arguing liability in favour of our customers - Monitoring the progression of live commenced hire cases - Monitor the progress of repairs to the customers’ damaged vehicles - Monitor the progress of claims where customers’ damaged vehicles...

  • Claims Handler

    4 weeks ago


    Manchester, United Kingdom RSA Full time

    About the RoleAs a Claims Handler - Liability Injury Specialist at RSA, you will be responsible for investigating and advancing liability injury claims to closure, ensuring business objectives are met and customer service propositions are delivered.Your ResponsibilitiesInvestigate and advance liability injury claims to closureSupport customers, brokers, and...


  • Greater Manchester, United Kingdom Law Staff Legal Recruitment Full time

    Job Title: Employers Liability Claims SpecialistAbout the Role:We are seeking an experienced Employers Liability Claims Specialist to join our team at Law Staff Legal Recruitment. As an Employers Liability Claims Specialist, you will be responsible for managing a caseload of pre- and post-issue fast track employers' liability claims.Key...


  • Manchester, United Kingdom RSA Full time

    About the RoleAs a Liability Claims Resolution Specialist at RSA, you will be responsible for imparting technical knowledge to resolve queries and convey decisions to others. Your excellent communication skills will enable you to build strong relationships with internal and external stakeholders, prioritizing your workload while dealing with multiple...


  • Manchester, United Kingdom Direct Line Group Full time

    Discover a challenging and rewarding career as an Expert Liability Claims Specialist at Direct Line Group.We are seeking a highly skilled and experienced professional to join our Large and Complex Loss Specialist Claims team, where you will play a key role in managing a variety of claims to resolution and shaping excellence in claims handling.


  • Manchester, United Kingdom Law Staff Legal Recruitment Ltd Full time

    Job Title: Employers Liability LitigatorAbout the Role:We are seeking a skilled Litigator to join our Employers' Liability department. As a key member of our team, you will manage a caseload of pre- and post-issue fast track employers' liability claims. You will work closely with colleagues to ensure the best outcomes for our clients and contribute to the...


  • Manchester, United Kingdom IPS Group Full time

    **Salary**: £23000 - £28000 per annum + Benefits & Bonus - **Location**: Manchester, Greater Manchester - **Job reference**: 153501_1711032333 IPS Group are working with a market leading insurer who are seeking property claims handlers to join their team in Manchester. We are looking to speak to individuals that have a background in property claims...


  • Manchester, United Kingdom Law Staff Legal Recruitment Ltd Full time

    About the Role:Law Staff Legal Recruitment Ltd is currently seeking a skilled Employers Liability Claims Specialist to join our team. The successful candidate will be responsible for managing their own caseload of pre- and post-issue fast track employers' liability claims. This is an excellent opportunity for a litigator looking to advance their career in a...


  • Manchester, United Kingdom CV-Library Full time

    About the Role:As an Employers Liability Claims Specialist, you will be responsible for managing a caseload of pre- and post-issue fast track employers' liability claims. This role involves conducting thorough legal research, advising clients, and preparing legal documents.Key Responsibilities:Managing a caseload of Employers' Liability (EL) claims from...