Luxury Housekeeping Director

1 day ago


South Ascot, United Kingdom COWORTH PARK Full time
About COWORTH PARK

Coworth Park, a renowned 5-star luxury hotel, is seeking an exceptional Executive Housekeeper to lead our housekeeping team. With a focus on delivering unparalleled service excellence, this role presents a unique opportunity for a talented individual to shape the future of our housekeeping department.

Job Overview

The Executive Housekeeper will be responsible for overseeing the daily operations of the housekeeping department, ensuring seamless execution of room preparation and maintenance. This includes monitoring service standards, implementing new processes, and driving continuous improvement initiatives.

Key Responsibilities
  • Monitor and maintain high-quality service standards across all housekeeping areas
  • Develop and implement effective training programs for housekeeping staff
  • Proactively manage cleaning schedules, inventory, and stock control to optimize efficiency and minimize costs
  • Collaborate with engineering and other departments to ensure proactive maintenance and upkeep of facilities
  • Conduct regular performance reviews, provide constructive feedback, and support employee development
  • Participate in recruitment and induction processes to identify top talent and onboard new staff effectively
Requirements
  • A minimum of 2 years of experience in a senior leadership position within housekeeping in a 5-star luxury environment
  • Excellent communication, organizational, and time management skills, with a proven track record of achieving results-driven goals
  • Demonstrated expertise in providing exceptional customer service, with a strong commitment to maintaining the highest standards of quality and attention to detail
  • Prior experience in managing budgets, controlling costs, and optimizing operational efficiency
  • Ability to inspire and motivate teams, fostering a positive and inclusive work environment
  • Fluency in English language, with excellent written and verbal communication skills
What We Offer
  • An estimated annual salary of £55,000 - £65,000 depending on experience
  • A competitive bonus scheme, including opportunities for bonuses and incentives based on performance
  • Access to comprehensive training programs, designed to support professional growth and development
  • A dynamic, supportive work environment, emphasizing teamwork, creativity, and inclusivity
  • A range of benefits, including discounts on hotel stays, meals, and other perks, as well as a comprehensive private pension scheme


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