Retail Team Lead

1 month ago


Runcorn, Halton, United Kingdom Entain Group Full time
About the Role

We are looking for a talented Part-time Retail Customer Service Manager to deliver top-notch customer service, drive standards, and maintain shop standards. Key responsibilities include demonstrating products, handling customer complaints, and maintaining high shop standards. The successful candidate will work varied shifts, including evenings, weekends, and bank holidays.

Key Responsibilities:
  • Develop and maintain in-depth product knowledge to effectively demonstrate products to customers.
  • Handle customer complaints or concerns with professionalism and a solutions-focused approach.
  • Ensure the shop is maintained to a high standard, meeting all health and safety requirements.
  • Support the team to achieve sales targets and improve overall shop performance.

Benefits:
  • A competitive salary of £22,000 - £25,000 per annum.
  • Flexible working patterns, including evenings, weekends, and bank holidays.
  • Ongoing training and development opportunities.
  • Discounts with hundreds of retailers through Entain Deals.

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