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Senior Brand Experience Manager
2 months ago
This is a unique opportunity to contribute to the success of a renowned, multi-award winning brand as their Key Account Executive - Brand Experience. As a key member of the team, you will have the chance to build strong relationships with clients and drive business growth.
Key Responsibilities:- Develop and maintain trusted advisor relationships with existing and new clients, providing exceptional customer service and support.
- Act as the primary point of contact for all client account matters, ensuring timely and successful delivery of services.
- Collaborate with internal teams to drive business growth and improve client satisfaction.
- Manage accurate and up-to-date client records on the company's CRM system, ensuring seamless communication and service delivery.
- Represent the company at trade shows and events to promote products and services, building brand awareness and driving business growth.
- Proven experience in a customer service-focused role within a B2B product/service environment, with a track record of building long-term, mutually successful business relationships.
- Good working knowledge of a current CRM system, preferably Microsoft AX, with strong organisational skills and a creative flair.
- Ability to work in a fast-paced environment, prioritising tasks and managing multiple projects simultaneously.
- Strong communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
In return, you will receive a competitive salary of £31,000, plus a quarterly company profit-related bonus and other benefits, making this a highly rewarding career opportunity.
About the Company:This company is a well-established business with a strong reputation for excellence, values strong relationships and customer satisfaction, and is committed to driving business growth and success.
