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Retail Trainee Manager
2 months ago
Majestic Wine is the UK's largest specialist wine retailer, operating a network of over 200 stores nationwide. Our company has undergone an ambitious transformation and turnaround programme, resulting in record market share growth, a new and improved product range, and a new website.
The RoleWe are seeking a dynamic and driven individual to join our team as a Majestic Trainee Manager. This 12-month development programme will provide you with a detailed understanding and experience of all operational, service, and leadership standards expected to become a future Majestic Store Manager.
Key Responsibilities- Drive store performance by maximising sales opportunities and optimising KPI performance.
- Deliver exceptional market-leading customer service to drive business growth through customer loyalty and repeat purchases.
- Demonstrate a passion for product and offer a VIP concierge service to customers.
- Sell the story, not the discount, and share your knowledge of our range with customers.
- Take ownership of your wine knowledge and continuously learn about our products to support your WSET qualification.
- Take accountability and pride in the physical appearance and maintenance of your store.
- Involvement in all operational tasks to establish a thorough understanding of the day-to-day operations of running a Majestic Wine store.
- Experience of working as part of a team in a fast-paced, target-driven retail or hospitality environment.
- Ability to deliver exceptional customer experience and service to every single customer.
- Prioritise and strategically problem-solve in high-pressure environments.
- Self-motivated and able to thrive when working alone and as part of a team.
- A can-do attitude with a passion for seeing problems through to solutions.
- Adaptable and resilient to meet the ever-changing demands of our business.
- Excellent communication and time management skills.
- Wine knowledge is beneficial, but passion to learn more is essential to pass level 2 and 3 WSET wine qualifications.
- Competitive salary and performance bonus.
- Up to 20% staff discount.
- Career development opportunities and excellent in-house training schemes.
- Fantastic incentives, including wine tasting events and international travel opportunities.
- A contributory company pension plan.
- Life assurance (worth 2 times your annual salary).
- Uniform provided.
- 29 days holiday, including public and bank holidays.
