Client Care Support Specialist
16 hours ago
We are seeking a Client Care Support Specialist to join our team in our Southampton office. As a key member of our Reception Services team, you will be responsible for providing exceptional client care experience to all staff and visitors. Your primary goal will be to ensure that both external and internal clients are treated with priority and high service delivery standards are consistently met.
Job Description:
- Oversee conference room bookings to guarantee availability
- Conduct daily quality checks and liaise with IT when required
- Prepare meetings rooms to the desired layout
- Greet clients and provide WiFi codes when necessary
- Provide refreshments, including ordering/laying-out lunches
- Maintain refreshment stock for meetings rooms
- Clear rooms and rearrange furniture
- Reconcile catering invoices with booking forms, stamp, and enter chargeable code and provide to Office Supervisor
- Book taxis when required
- Receive incoming calls and/or Reception calls
- Perform daily top-ups and cleaning of the office coffee machine
Salary: £28,000 - £32,000 per annum (dependent on experience)
About Us:
At Blake Morgan LLP, we value our employees and strive to create a positive work environment that promotes growth and development. We offer competitive salaries, comprehensive benefits, and opportunities for professional development.
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