Hotel General Manager Position

3 weeks ago


Keswick, Cumbria, United Kingdom Recruit Cumbria Full time

This is an exciting chance for an experienced Hotel Manager to take on a leadership role in a charming hotel in the Keswick area. The hotel provides a unique opportunity for the manager to focus on delivering exceptional customer service and creating a warm and welcoming atmosphere for guests. With a small team to manage, you will be responsible for ensuring the smooth day-to-day operation of the hotel.

Your Key Responsibilities
  • Manage a small team of up to 12 staff, including housekeeping, front desk, food and beverage, and maintenance.
  • Meet and greet customers, handle complaints and compliments, and ensure a positive guest experience.
  • Recruit, train, and motivate staff, and plan work schedules.
  • Oversee fire safety, building security, and site maintenance.
  • Be hands-on when necessary, serving guests, and contributing to the overall running of the hotel.
Requirements
  • Previous hotel management experience or deputy looking to step up.
  • Hands-on management style.
  • Great at managing, motivating, and developing staff.
  • Passionate about customer service.
Benefits
  • Competitive starting salary of £36,000 (live-in) to £42,000 (live-out).
  • Permanent staff position.
  • 28 days holiday per year.
  • Statutory pension.


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