Night Receptionist

1 week ago


Chester, Cheshire, United Kingdom Hotel Indigo Chester Full time

Night Receptionist Opportunity at Hotel Indigo Chester

We are seeking a Night Receptionist to join our team at Hotel Indigo Chester, a boutique hotel located in the heart of the city. As a Night Receptionist, you will be the first point of contact for our guests, providing a warm welcome and unparalleled service.

Key Responsibilities:

  • Provide exceptional customer service to all guests, anticipating their needs and ensuring a seamless check-in and check-out experience.
  • Be fully conversant in all hotel and local amenities, making recommendations to enhance our guests' stay.
  • Work closely with the Front of House departments to ensure the smooth running of each area.
  • Maintain a high level of cleanliness in all public areas.

Requirements:

  • Strong communication skills and ability to hold genuine, authentic conversations with guests.
  • Good attention to detail and clear customer focus.
  • Dynamic and flexible attitude, with the ability to work well under pressure.
  • Experience using Opera is beneficial, but not essential.

Benefits:

  • Heavily discounted Staff Room Rates at all Castlebridge properties.
  • 50% off your bill when you dine in one of our Restaurants or Bars.
  • Fully funded Apprenticeship programme to develop your career.
  • Cycle to work scheme - save up to 40% on a wide range of bikes.
  • Healthcare Cash Plans - dental, optical, medical and more available from just £1 per week.
  • Referral schemes for referring your friends or family to join our team.
  • Flexible shift patterns and contracts available to suit your lifestyle.
  • Monthly colleague recognition through our 5-Star Service rewards programme.
  • Use of Wagestream financial wellbeing platform, allowing you to access your pay as and when you need it.
  • Employee Assistance Programme - free, confidential advice available 24/7.

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