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Sales Operations Coordinator
2 months ago
Elevation Recruitment Group is seeking a highly organized and detail-oriented Sales Administrator to support our sales team in Doncaster. As a key member of our operations team, you will play a crucial role in ensuring the smooth operation of our sales processes.
Key Responsibilities:- Process sales orders from start to finish, ensuring timely and accurate completion.
- Maintain accurate and up-to-date customer records in our CRM system, providing valuable insights for sales management.
- Coordinate and schedule meetings, sales appointments, and conferences to facilitate effective communication and collaboration.
- Handle inbound sales enquiries and direct them to the appropriate team members, ensuring seamless communication and issue resolution.
- Generate sales reports, performance metrics, and forecasts to inform sales strategy and drive business growth.
- Manage and organize sales-related documentation, ensuring compliance and accessibility.
- Support the sales team with inventory management and shipment coordination, ensuring efficient and timely delivery.
- Collaborate closely with internal departments, such as marketing and finance, to ensure seamless communication and execution of sales initiatives.
- Provide exceptional customer service, addressing enquiries, resolving issues, and ensuring customer satisfaction.
- Proven experience as a Sales Administrator or in a similar administrative role, with a strong understanding of sales operations and customer service principles.
- Excellent organizational and multitasking skills, with the ability to prioritize tasks effectively and manage multiple projects simultaneously.
- Strong attention to detail and accuracy in handling sales data and documentation, with a focus on quality and compliance.
- Outstanding communication and interpersonal skills, with the ability to work collaboratively with diverse teams and stakeholders.
- Strong problem-solving skills and the ability to adapt to changing priorities and sales strategies.