Senior Business Solutions Manager

3 days ago


Hatfield, Hertfordshire, United Kingdom Digital Requisition Full time £65,000

Company Overview

Digital Requisition is a leading provider of innovative solutions, committed to delivering exceptional value to our clients. As a dynamic and forward-thinking organization, we are seeking a highly skilled Salesforce and Business Applications Manager to join our team.

About the Role

We are offering a competitive salary of up to £65,000 per annum, plus benefits, for this exciting opportunity. The successful candidate will be responsible for overseeing the support and maintenance of software applications within our large-scale organization.

Key Responsibilities

  • Oversight and coordination of software application support and maintenance
  • Advising on and implementing IT and commercial strategy to ensure applications meet business requirements and technical standards
  • High degree of focus and commitment to maintaining and managing business-critical applications, including Dynamics 365 F&O, Workday, and iiPay
  • Liaising and communicating with key support staff and using comprehensive knowledge of business operations and system functionality to coordinate and conduct system maintenance
  • Prioritizing, managing, and escalating critical incidents to minimize downtime and impact on business operations
  • Identifying recurring issues, performing root cause analysis, and presenting findings as required
  • Managing application configuration work within scope
  • Preparing for and participating in audits related to application support, maintaining accurate system logs and update/deployment schedules
  • Overseeing test management and execution, particularly for activities related to key business systems

Required Skills and Qualifications

The ideal candidate will possess several years of experience in application support, IT service management, or a related technology field. A strong understanding of application architecture, databases, and software development methodologies is essential. Experience working with D365 F&O, Workday, and iiPay, as well as release management expertise and experience, particularly in the context of wider business change and transformation, are also highly desirable.

Benefits

In addition to a competitive salary, we offer a range of benefits to support your career development and well-being. These include opportunities for training and professional growth, a collaborative and inclusive work environment, and a comprehensive package of employee benefits.



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