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Receptionist - Customer Service Expert
2 months ago
We are seeking a skilled Receptionist to provide exceptional customer service and support the smooth operation of our office at Reed.
Key Responsibilities:
- Provide professional and courteous phone support to clients and colleagues.
- Ensure accurate and timely information is provided to customers regarding property availability or status.
- Efficiently direct calls to the correct staff member or department.
- Maintain a tidy and welcoming reception area, promoting a positive first impression.
- Assist with administrative tasks as needed to support the team, including data entry and document management.
- Work collaboratively with colleagues to achieve team goals and objectives.
Requirements:
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- Professional phone etiquette and the ability to handle multiple tasks simultaneously.
- Strong organisational skills, with attention to detail and the ability to prioritise tasks effectively.
- Experience in a receptionist or customer service role is preferred, with proficiency in using phone systems and basic office software.
- Ability to work in a fast-paced environment, with a positive and flexible attitude.
What We Offer:
- A competitive hourly rate.
- On-site parking available.
- The opportunity to work with a reputable company like Reed, with a strong reputation for excellence in the industry.
