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Senior Operations Manager

2 months ago

Hertfordshire, United Kingdom PRS Full time

Job Title: Senior Duty Manager

Job Type: Full-time, Permanent

Location: Hertfordshire

Job Description:

We are seeking a highly experienced and skilled Senior Duty Manager to join our team at PRS. As a Senior Duty Manager, you will be responsible for the daily operation of our retail, restaurant, and leisure facilities.

Key Responsibilities:

  • Manage the daily running of retail, restaurant, and leisure facilities
  • Lead and manage a team of shift managers
  • Develop and implement operational strategies to improve customer experience and increase revenue
  • Monitor and control costs, including stock ordering, waste control, and budgets
  • Provide excellent customer service and ensure high standards of customer satisfaction
  • Collaborate with other departments to achieve business objectives

Requirements:

  • Senior management experience in a hospitality background
  • Excellent communication and leadership skills
  • Ability to prioritize tasks and manage multiple projects
  • Good financial knowledge and analytical skills
  • Experience in managing food and retail operations

What We Offer:

  • Competitive salary and benefits package
  • Opportunity to work in a unique and fun environment
  • Chance to develop your skills and career in a dynamic industry