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3 weeks ago
Job Title: Cleanliness and Service Excellence Director
Company Overview: Royal Caribbean Group is a world-renowned cruise line company that prioritizes delivering exceptional customer experiences.
Salary: $70,000 - $90,000 per year
Job Description:
This role involves overseeing the cleanliness and service excellence of our onboard operations, focusing on creating a seamless and memorable experience for our guests.
Key Responsibilities:
- Ensuring the flawless delivery of all services to the highest level of expectation
- Taking full ownership and accountability for the maintenance and cleanness of our onboard spaces
- Managing performance expectations through open and frequent communication
- Developing and implementing effective strategies to improve cleanliness and service standards
Required Skills and Qualifications:
- Two to three years progressive Housekeeping managerial experience, preferably in an upscale hotel or resort
- Bachelor's degree in hospitality management, business administration, or related field from an accredited college or university
- Extensive knowledge of proper cleaning techniques, chemical handling, and safety-related procedures
- Strong leadership and communication skills
Benefits:
- A competitive salary range of $70,000 - $90,000 per year
- A comprehensive benefits package, including medical, dental, and vision insurance
- Opportunities for career advancement and professional growth
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