Operations Manager for Business Centers
1 day ago
We are seeking an experienced Operations Manager to oversee and manage the operations of our Business Centers portfolio in Warwickshire.
Estimated Salary: £23.55 - £31.50 per hour (PAYE)
Role Purpose:To provide a high-quality and effective service that supports the growth and development of businesses within our centers and maintains an income flow to the Council.
Key Responsibilities:- Develop, manage, and lead staff within the Business Centers
- Ensure staff have the right tools, resources, and training to provide services required
- Manage staff provision across centers as needed through effective resource management
- Maintain a consistent, high-quality customer service experience within the Business Centers
- Enable businesses to access help and support to grow and sustain their business
- Support networking between businesses and develop events, workshops, etc., for tenants' benefit
- Raise awareness and understanding of the Business Centers within local areas and network with local organizations and stakeholders
- Undertake marketing and promotion of the centers, including website maintenance, newsletters, social media, etc.
- Lead discussions and negotiations with existing and potential future tenants regarding licenses/leases
- Implement Business Center policies, processes, and systems effectively
- Manage administration of finances, leases, licenses, contracts, and other operational agreements
- Provide regular performance reports on Business Centers, including Balanced Scorecard updates
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Business Centres Portfolio Manager
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Business Centres Operations Manager
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Business Centres Operations Manager
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