Operations Manager for Business Centers

1 day ago


Warwickshire, United Kingdom Eden Brown Full time
Job Title: Operations Manager for Business Centers

We are seeking an experienced Operations Manager to oversee and manage the operations of our Business Centers portfolio in Warwickshire.

Estimated Salary: £23.55 - £31.50 per hour (PAYE)

Role Purpose:

To provide a high-quality and effective service that supports the growth and development of businesses within our centers and maintains an income flow to the Council.

Key Responsibilities:
  • Develop, manage, and lead staff within the Business Centers
  • Ensure staff have the right tools, resources, and training to provide services required
  • Manage staff provision across centers as needed through effective resource management
  • Maintain a consistent, high-quality customer service experience within the Business Centers
  • Enable businesses to access help and support to grow and sustain their business
  • Support networking between businesses and develop events, workshops, etc., for tenants' benefit
  • Raise awareness and understanding of the Business Centers within local areas and network with local organizations and stakeholders
  • Undertake marketing and promotion of the centers, including website maintenance, newsletters, social media, etc.
  • Lead discussions and negotiations with existing and potential future tenants regarding licenses/leases
  • Implement Business Center policies, processes, and systems effectively
  • Manage administration of finances, leases, licenses, contracts, and other operational agreements
  • Provide regular performance reports on Business Centers, including Balanced Scorecard updates


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