Customer Service Ambassador

4 weeks ago


Liverpool, Liverpool, United Kingdom Iceland Full time
Job Summary

We are seeking a skilled and enthusiastic Home Delivery Driver to join our team at Iceland. As a key ambassador for our business, you will be responsible for delivering exceptional customer service to our customers, providing a positive and efficient experience every time.

Key Responsibilities:

  • Deliver shopping to customers' doors, providing a high level of customer service and ensuring a positive experience.
  • Be the face of Iceland, building strong relationships with customers and representing our brand values.
  • Work collaboratively with our team to ensure seamless delivery operations and provide support when needed.
  • Adhere to company policies and procedures, ensuring a safe and efficient working environment.

Requirements:

  • Current driving licence (held for at least 3 years and have no more than 6 points).
  • Strong interpersonal skills and ability to work effectively with customers and colleagues.
  • Ability to work flexible hours, including weekends and potential evening shifts.

What We Offer:

  • A competitive rate of pay and a range of benefits.
  • Ongoing training and development opportunities to ensure you reach your full potential.
  • A supportive and collaborative team environment.

Additional Information:

Flexible hours, including Saturdays and Sundays, with potential for additional hours and contract increases.

Shift patterns may include 8am-2pm or 2:30pm-9pm.



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