Technical Support Specialist

4 weeks ago


Exeter, Devon, United Kingdom Proactive Appointments Full time
Desktop Support Opportunity

We are seeking an experienced contract Desktop Support engineer for a 3 to 6 month assignment. The role has been scoped within IR35 guidelines and will be based in our client's offices, fully on-site.

Key Responsibilities
  • Provide technical support for desktop systems, including Windows 10/11 and Microsoft O365 applications.
  • Assist with Active Directory management and network troubleshooting.
  • Develop and maintain a good understanding of Microsoft O365 applications, MS Teams, and other related technologies.
  • Collaborate with the team to ensure high-quality customer service and technical support.
Requirements
  • Recent hands-on experience in a technical support environment.
  • Good working knowledge of Windows 10/11 and Microsoft O365 applications.
  • Active Directory and network troubleshooting skills.
  • Excellent written and verbal communication skills.
  • Personal commitment to quality and customer service.

Due to the high volume of applications received, we regret that we cannot respond to all applicants. Only those considered suitable for interview will be contacted.

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