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Retail Assistant

2 months ago

Chelmsford, Essex, United Kingdom Dunelm Full time

**Job Summary**

We are seeking a highly motivated and customer-focused Sales Assistant to join our team at Dunelm. As a Sales Assistant, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.

**Key Responsibilities:**

  • Provide outstanding customer service, ensuring customers leave with a positive impression and a lasting relationship with Dunelm.
  • Assist customers with queries, returns, and exchanges, resolving issues promptly and professionally.
  • Work collaboratively with colleagues to achieve sales targets and drive store performance.
  • Maintain a high level of product knowledge, staying up-to-date on new arrivals and promotions.
  • Contribute to visual merchandising and store displays, ensuring a visually appealing and engaging shopping environment.

**What We Offer:**

  • A competitive hourly rate, with rates starting at £7.37 for 16-17 hours and £12.64 for 18+ hours.
  • A flexible and dynamic work environment, with opportunities to work varied shifts, including evenings and weekends.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
  • A supportive and inclusive team culture, committed to diversity and equality.

**About Us:**

Dunelm is a leading home furnishings retailer, dedicated to providing high-quality products and exceptional customer service. We are committed to creating a workplace that is inclusive, supportive, and empowering, where everyone can thrive and reach their full potential.