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Fire Systems Maintenance Specialist

4 weeks ago


Gillingham, Kent, United Kingdom Senseco Systems Limited Full time

The Fire Systems Maintenance Specialist is a critical role at Senseco Systems Limited, responsible for ensuring the smooth operation of Automatic Fire, Fire Extinguishing-Gas Suppression and Fire Aspiration Alarm Systems.

Key Responsibilities:

  • Complete daily electronic worksheets, weekly timesheets, and provide mileage/expense claims in a timely manner.
  • Comply with policies related to Health, Safety, Security, Environment, and Technical Compliance issues that impact customers and employees.
  • Ensure adherence to relevant engineering practices, reporting any inconsistencies to senior engineers or supervisors.
  • Attend jobs, call-outs, maintenance, and remedial works where possible, escalating delays or difficulties to supervisors or senior engineers and the office.
  • Update site logbooks with details of work carried out while on-site.
  • Perform minor remedial/fault rectification works during PPM visits, supported by separate call numbers and work sheets, with written instructions/orders from clients.
  • Maintain company-issued equipment in good condition, reporting damaged, stolen, or missing equipment immediately to supervisors.
  • Assist in trainee development, mentoring them in Senseco working/best practice methods and reporting progress or concerns to supervisors.
  • Practice good timekeeping and housekeeping at all times, setting a positive example.
  • Carry out duties according to the Company employee handbook.
  • Provide regular progress updates and concerns on contracts/sites through phone calls and emails to supervisors.
  • Develop effective client relationships, assisting in gaining future work by sharing leads and survey information with the sales team.
  • Attend engineer meetings as required, preparing accordingly.
  • Leave systems operational wherever possible, escalating urgent and critical problems before leaving site. Review alternative solutions, being resourceful at all times.
  • Participate in training courses to extend knowledge and skillset of various manufacturers' products.

Requirements:

  • At least 3 years' experience in the fire industry.
  • Proven ability to install, test, commission, and service Fire Alarm Systems and/or Security Systems.
  • Excellent servicing, diagnostic, and fault-finding skills, with the ability to resolve by elimination or technical recommendations.
  • Computer literacy, good general IT skills including Microsoft Excel and Word.
  • Understanding and ability of software programming on main line products such as Morley, Advanced, Kentec, etc.

Competency Level: 2