Strategic Change Manager

3 weeks ago

Leeds, Leeds, United Kingdom Lloyds Banking Group Full time

About this opportunity

The Future Workplace team is responsible for defining the shape, size, and standards for our future estate. Working closely with divisions to understand their needs, the team translates business strategy, resource needs, and talent profile into a location strategy. This is considered alongside commercial data, including asset costs, lease values, pent-up demand for maintenance, and service costs to define an efficient approach to asset management.

This team plays a critical part in delivering our long-term strategy, including supporting cultural change.

Day-to-day responsibilities

  • Location strategy: Supporting the Strategy Leads to coordinate and work with space planners, data analysts, and 3rd-party advisors to build a detailed location strategy for the group, developing robust business cases and location strategies assessing different options, ensuring we have the right buildings in the right locations to support the future of the bank.
  • Partner management: Proactively engaging and forming relationships with the wider team and wider business senior partners to develop and agree location plans, reacting and leading emerging requirements, and ensuring the strategy is fully understood and any updates or changes are clearly communicated.
  • Management of risks and dependencies: Identifying risks and considerations associated with different options and data quality, calling out assumptions and dependencies to ensure the development of robust location strategies.
  • Change management: Helping lead the business to improved ways of working, working with the wider team to implement sustained cultural change through improvements to the estate.
  • Storytelling: Taking a proactive and leading role in developing individual location strategies and business cases, as well as feeding into committee papers for the Group Executive Committee, Group Cost Management Committee, and Future of Work Committee.
  • People and self-development: Managing, motivating, and developing assigned team members to build a successful team.

Why Lloyds Banking Group

At Lloyds Banking Group, we're driven by a clear purpose: to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses, and communities. With us, you'll have a key role to play in shaping the financial services of the future, while the scale and reach of our Group means you'll have many opportunities to learn, grow, and develop.

What you'll need:

  • Change management (essential): Clearly defining the change being enacted and leading project teams and partners through the change journey.
  • Presentation and communication (essential): Strong presentation and storytelling skills, with an ability to articulate and present complex information simply to collaborators at all levels.
  • Critical thinking (essential): Strong creative and conceptual problem-solving skills.
  • Partner management (essential): Skill at handling customer groups and balancing subtlety and tact with assertiveness.
  • Self-starter (desirable): Takes the initiative to proactively drive projects and is comfortable working in a fast-paced environment, juggling multiple priorities.
  • Data insight (desirable): Confident in interrogating data to derive insights and develop opportunities.
  • Business relocations (desirable): Understanding of planning considerations with regard to business relocations.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

  • A generous pension contribution of up to 15%.
  • An annual performance-related bonus.
  • Share schemes including free shares.
  • Benefits you can adapt to your lifestyle, such as discounted shopping.
  • 30 days' holiday, with bank holidays on top.
  • A range of wellbeing initiatives and generous parental leave policies.

This is a once-in-a-career opportunity to help shape your future as well as ours. Join us and grow with purpose.

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