Cyber Security Operations Centre Team Lead Specialist

2 weeks ago


Nottingham, United Kingdom Littlefish Full time
Job Overview
Littlefish is seeking a highly skilled Cyber Security Operations Centre Team Lead to join our growing Cyber division. As a key member of our team, you will provide effective management of a Littlefish Cyber Security Operations Centre (CSOC) team. This critical role is responsible for the management and development of the team, ensuring we deliver exceptional customer service while meeting contractual obligations and continuously improving our service.

Main Responsibilities
- Work with analysts to mentor, shape, and create development plans to maximize their potential
- Develop and implement working practices and experiences that deliver exceptional customer service
- Manage day-to-day analyst activities, ensuring quality and performance
- Line management of a team within the CSOC
- Support analysts with escalations and provide stakeholder management during security incidents
- Collaborate with the SOC Management to identify and implement areas for improvement across people, technology, and process

About You
To be successful in this role, you will have at least two years of experience as a SOC Analyst or within a Security Operations Environment. You must have demonstrable experience with customer and stakeholder management, as well as working in a Service Provider environment. Additionally, experience managing or leading teams and familiarity with Microsoft Security technologies are highly desirable.

Benefits
As a valued member of our team, you can look forward to a competitive salary of £50,000 per annum, plus additional benefits such as our one-of-a-kind training programme, referral bonus scheme, access to our LinkedIn Learning platform, healthcare cash plan, and more.

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