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Watford, United Kingdom Topgolf Full timeJOB DESCRIPTION Job Responsibilities Greet and welcome guests to the bays, providing information about Topgolf offerings. Take and deliver food and beverage orders to guests in a timely and accurate manner. Ensure the cleanliness and organization of the bay areas, including clearing tables and picking up golf balls. Assist guests with bay setup and...
Bay Host
2 months ago
### Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Bay Host. As a Bay Host, you will be responsible for providing exceptional guest experiences, ensuring the cleanliness and organization of the bay areas, and collaborating with other staff members to create a positive and memorable experience for our guests.
### Key Responsibilities
* Greet and welcome guests to the bays, providing information about Topgolf offerings and ensuring a seamless experience.
* Take and deliver food and beverage orders to guests in a timely and accurate manner, ensuring exceptional service standards.
* Maintain the cleanliness and organization of the bay areas, including clearing tables and picking up golf balls, to ensure a safe and enjoyable environment for our guests.
* Assist guests with bay setup and provide instructions on how to use Topgolf technology, ensuring a smooth and enjoyable experience.
* Handle guest inquiries and resolve any issues or concerns with a high level of professionalism, demonstrating Topgolf's Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring.
* Collaborate with other staff members to create a positive and memorable guest experience, ensuring that every guest leaves feeling valued and satisfied.
* Comply with safety and health regulations at all times, ensuring a safe and healthy environment for our guests and staff.
### Critical Skills & Experience Requirements
* Previous customer service experience in a hospitality or restaurant setting is preferred, with a proven track record of delivering exceptional guest experiences.
* Excellent interpersonal and communication skills, with the ability to work effectively with guests and staff at all levels.
* Ability to work in a fast-paced environment and under pressure, with a high level of energy and enthusiasm.
* Attention to detail and strong organizational skills, with the ability to multitask and prioritize tasks effectively.
* Must be of legal age to serve alcohol where required by law, and be available to work evenings, weekends, and holidays.
### What We Offer
* Competitive compensation and benefits package
* Opportunities for career growth and development
* A fun and dynamic work environment
* Recognition and rewards for exceptional performance
### How to Apply
If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.
