Bay Host
1 month ago
Job Summary
We are seeking a highly motivated and customer-focused Bay Host to join our team at Topgolf. As a Bay Host, you will be responsible for providing exceptional guest experiences, ensuring the cleanliness and organization of the bay areas, and collaborating with other staff members to create a positive and memorable experience for our guests.
Key Responsibilities
- Provide top-notch customer service to guests, responding to their needs and resolving any issues or concerns in a professional and timely manner.
- Ensure the bay areas are clean, organized, and well-maintained, including clearing tables and picking up golf balls.
- Assist guests with bay setup and provide instructions on how to use Topgolf technology.
- Collaborate with other staff members to create a positive and memorable guest experience.
- Comply with safety and health regulations at all times.
Critical Skills & Experience Requirements
- Previous customer service experience in a hospitality or restaurant setting is preferred.
- Excellent interpersonal and communication skills.
- Ability to work in a fast-paced environment and under pressure.
- Attention to detail and strong organizational skills.
- Must be of legal age to serve alcohol where required by law.
- Availability to work evenings, weekends, and holidays.
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