Bay Host

4 weeks ago


Watford, Hertfordshire, United Kingdom Topgolf Full time

Job Summary

We are seeking a highly motivated and customer-focused Bay Host to join our team at Topgolf. As a Bay Host, you will be responsible for providing exceptional service to our guests, ensuring a memorable and enjoyable experience.

Key Responsibilities

  • Deliver outstanding customer service by greeting and welcoming guests, providing information about Topgolf offerings, and responding to their needs in a timely and professional manner.
  • Take and deliver food and beverage orders to guests, ensuring accuracy and efficiency.
  • Maintain the cleanliness and organization of the bay areas, including clearing tables and picking up golf balls.
  • Assist guests with bay setup and provide instructions on how to use Topgolf technology.
  • Collaborate with other staff members to create a positive and memorable guest experience.
  • Demonstrate Topgolf's Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring.
  • Comply with safety and health regulations at all times.

Critical Skills & Experience Requirements

  • Previous customer service experience in a hospitality or restaurant setting is preferred.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced environment and under pressure.
  • Attention to detail and strong organizational skills.
  • Must be of legal age to serve alcohol where required by law.
  • Availability to work evenings, weekends, and holidays.

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