Housing Support Specialist

3 days ago


Swansea, City and County of Swansea, United Kingdom Vibe Recruit Full time
About the Role

As a Tenancy Support Worker at Vibe Recruit, you will play a crucial role in providing vital support to individuals aged 18 and over who need assistance in managing their tenancies. Your primary goal will be to address any tenancy-related issues to prevent homelessness, eviction, or tenancy failure. You will work closely with clients to identify and resolve their challenges, providing tailored housing support and advice to help them achieve stability and independence.

Key Responsibilities

•⁠ Financial Support: Assist clients with managing debts, arrears, and navigating the benefits system.
•⁠ Accommodation Assistance: Help clients find alternative housing when needed and support them in setting up new tenancies.
•⁠ Utility Coordination: Liaise with gas, water, and electricity providers to ensure smooth transitions and continued service for clients.
•⁠ Caseload Management: Manage a client caseload, conducting risk assessments and providing tailored housing support and advice.
•⁠ Community Integration: Encourage and support clients to engage with and integrate into their local communities.

Requirements

•⁠ Resilience and Compassion: A positive attitude towards personal resilience and a genuine commitment to working with individuals facing multiple disadvantages or exclusions.
•⁠ Organizational Skills: Strong organizational and time management skills, with the flexibility to work across different projects and client groups.
•⁠ Communication Skills: Excellent written and verbal communication abilities, capable of explaining complex issues clearly to clients, colleagues, and managers.
•⁠ Relevant Experience: Background in housing, support, social care, health, education, or other voluntary sector settings.

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