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Customer Experience Analyst Graduate

2 months ago


Worcester, Worcestershire, United Kingdom Bosch Full time
Job Summary

We are seeking a highly skilled and motivated Customer Experience Analyst Graduate to join our team at Bosch. As a key member of our marketing team, you will play a critical role in supporting the Marketing Insight and Analytics Manager in driving business growth through data-driven insights and customer-centric strategies.

Key Responsibilities
  • Conduct market research and analysis to inform marketing strategies and optimize customer experiences
  • Develop and maintain marketing dashboards and reports to track key performance indicators (KPIs) and customer satisfaction metrics
  • Support the creation and execution of marketing campaigns and communications to improve customer engagement and loyalty
  • Collaborate with cross-functional teams to identify business opportunities and develop data-driven solutions
  • Ensure data quality and integrity across marketing systems and tools
Requirements
  • Bachelor's degree in Business, Marketing, or related field
  • Strong analytical and problem-solving skills, with ability to interpret complex data and draw meaningful conclusions
  • Excellent communication and presentation skills, with ability to effectively communicate insights and recommendations to stakeholders
  • Ability to work independently and collaboratively as part of a team
  • Proficiency in Google Analytics, Alteryx, Power BI, and MS Office tools
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Access to cutting-edge technology and tools