Director of Digital Identity Governance

3 weeks ago


Birmingham, Birmingham, United Kingdom HSBC Full time

Experience the Future of Banking with HSBC

At HSBC, we're harnessing the power of technology to create innovative digital solutions that transform the way we serve our customers. As the Head of Community Management, you'll play a vital role in shaping our Identity and Access Management (IAM) controls function to ensure it remains at the forefront of our industry.

Reporting directly to our global leadership team, you'll be responsible for overseeing the IAM control governance, reporting, assurance, risk, and issues management processes across all our enterprise platforms. This includes managing audit interactions, supporting the global team through monthly performance reviews, and serving as a global point of contact for all IAM framework and audit-related requests.

Working closely with control owners, you'll maintain all internal, external, and regulatory control standards, ensuring timely implementation of internal and external audit points and addressing any issues raised by external regulators. Your expertise will be invaluable in researching, evaluating, and identifying IAM enhancement opportunities to maintain or surpass industry standards.

To succeed in this role, you'll need a thorough understanding of the management processes required to operate a centralized IAM function at a global scale. Experience managing audit, risk, and regulatory relationships is essential, as is a strong background in Audit, Assurance, Governance Risk, and Compliance.

We're committed to creating a diverse and inclusive workplace at HSBC, where everyone feels valued and empowered to contribute their best work. If you're passionate about Identity and Access Management and share our values, we encourage you to apply for this exciting opportunity.

Why HSBC?

We're a global bank that's powered by people, and we're dedicated to creating a culture that's agile, collaborative, and innovative. Our technology team builds innovative digital solutions rapidly and at scale to deliver the next generation of banking services for our customers around the world.


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