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Automotive Operations Manager

1 month ago

Newtownabbey, United Kingdom Manpower UK Ltd Full time
Job Overview
In a leading commercial vehicle dealership, Manpower UK Ltd is seeking an experienced Automotive Operations Manager to oversee the efficient management of their workshop. As a key member of the team, you will play a vital role in driving productivity, quality of work, and customer satisfaction.

The successful candidate will have relevant experience in the automotive industry, excellent leadership skills, and a strong understanding of workshop practices. They will be responsible for managing and coaching a team of Commercial Vehicle Technicians and Apprentice Technicians, ensuring all service work is carried out correctly and within manufacturer timings. Additionally, they will assist technicians with technical challenges and liaise with Service and Parts Advisors to update on customer matters. Participating in aftersales meetings and determining training requirements for the team will also be essential responsibilities.

Key Responsibilities
• Manage and coach a team of Commercial Vehicle Technicians and Apprentice Technicians
• Ensure all service work is carried out correctly and within manufacturer timings
• Assist technicians with technical challenges and help them come to the right outcome
• Liaise with Service and Parts Advisors to update on customer matters
• Participate in aftersales meetings
• Determine training requirements for your team, in line with manufacturer standards

Requirements
Relevant experience in the automotive industry and knowledge of workshop practices are essential. Excellent leadership and proven people management skills, along with technical knowledge gained through technical qualification or relevant experience, are also required. Knowledge of HGV/LCV inspection standards & road legal requirements/ documentation, as well as organisational skills and the ability to communicate well with customers and colleagues across departments, are necessary. Proficiency in IT, including all aspects of MS Office and a Dealer Management System (preferably Kerridge), is also expected.

What We Offer
A competitive salary of £45,000 - £55,000 per annum, depending on experience, is on offer. This is a full-time position, working Monday to Friday hours, with opportunities for professional growth and development. If you are an experienced automotive professional looking for a challenging role, please apply.