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Compliance Officer

2 months ago


Warrington, Warrington, United Kingdom Torus Group Full time
About the Role

We are seeking a highly skilled Compliance Officer to join our team at Torus Group. As a key member of our Asset team, you will play a pivotal role in ensuring seamless delivery of commercial gas and renewable energy safety compliance services across our property portfolio.

Key Responsibilities
  • Programme Management: Support the Business Lead in delivering commercial gas programmes and remedial works, effectively managing contractors and ensuring programmes are planned and delivered on time to standard.
  • Service Record Management: Ensure commercial gas service records are to standard and displayed at sites in line with Gas Regulations.
  • Alternative Heat Source Management: Manage and monitor the service and inspection regime for alternative heat sources such as HIUs, Ground and Air Source Heat Pumps, ensuring remedial works are appointed and completed to standard and within priority timescales.
  • Future Programme Planning: Assist the Business Lead with future programme planning and budget forecasting for the service areas the role is responsible for.
  • Customer Liaison: Liaise with and assist with customer-related issues throughout the programme process and support with access and appointments to reduce no-access events and missed appointments.
  • Contract Management: Support with additional contracts as part of service and maintenance in relation to alternative and renewable energy sources such as solar panel annual service checks.
  • Compliance Knowledge: Develop a broad knowledge and understanding of the organisation's Compliance Management Plans and Operational Guidance covering the six principal areas of compliance safety, with a predominant focus on Gas Safety.
  • Remedial Works Monitoring: Responsible for monitoring, following up, and obtaining relevant certification or evidence to demonstrate that remedial works are completed in accordance with the respective management plan.
  • Document Management: Check the quality and ensure the correct storage of all certification and documents required to demonstrate landlord compliance.
  • Contract Documentation: Assist on the preparation of contract documentation and assist in the development of programmes that meet both statutory/regulatory requirements and the organisation's policies.
  • Contractor Procurement: Assist on the procurement of contractors and arrangements for delivery of services to ensure the service is as effective as possible.
  • Professional Development: Develop your knowledge on good practice, legislation, and landlord compliance obligations in relation to your compliance areas.
  • Non-Compliance Escalation: Escalate any non-compliance issues immediately to the Compliance Manager.
  • Audit Compliance: Comply with both internal and external audits, providing information in the required format and within agreed timescales.
  • Team Support: Provide cover for the other Compliance Officers in the Compliance Team to ensure continuity of service to our customers.
  • Additional Duties: All other duties associated with ensuring that the compliance team meet the organisation's statutory and regulatory obligations and comply with the policies and management plans.
Requirements
  • Qualifications: Level 4 VRQ Diploma in Asset and Building Management, Level 4 VRQ Gas or Electrical Safety Management in Social Housing.
  • Experience: Minimum 2 years' experience of managing programmes or projects and driving performance.
  • Professional Qualification: Commenced or willing to work towards a professional qualification in property compliance/building-related specialism.
  • Industry Experience: Experience within a social housing environment, desirable for that to be within a compliance-related field.
  • Technical Skills: Broad experience in successfully managing maintenance projects to occupied residential properties and liaising/consulting with customers to deliver programmes that meet their needs.
About Us

Torus Group is a leading provider of housing and regeneration services. We are committed to delivering high-quality services to our customers and communities.

What We Offer
  • Generous Annual Leave: Start with 25 days plus bank holidays, increasing to 30 days after five years of dedicated service.
  • Family Support: Enjoy enhanced maternity, paternity, and adoption pay, ensuring you can focus on what matters most during significant life events.
  • Financial Flexibility: Take advantage of our holiday purchase scheme, Aviva pension plan, and Salary Finance for affordable loans. With Wagestream, access a portion of your pay instantly.
  • Travel and Transport: Explore our lease car scheme and employee discounts on various products, including bikes and holidays.
  • Continuous Learning: Access a range of learning opportunities, including e-learning workshops and support for professional qualifications.
  • Recognition and Well-being: Participate in our reward and recognition schemes, volunteer in your community, and benefit from enhanced sick pay and discounted gym memberships.
  • Flexible Working: We champion flexible and agile working, supporting your individual needs and preferences.
  • Comfortable Workspaces: Enjoy well-designed offices with excellent public transport links, alongside access to employee assistance programs and occupational health support.
  • Health and Wellness: For eligible employees, we offer BUPA health expenses coverage, ensuring your health needs are taken care of.
  • Social Activities: Torus has a designated social committee who organise events throughout the year aimed at supporting employees' well-being, feeling of belonging, and driving an inclusive workplace.