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Operational Excellence Consultant
2 months ago
Cognizant is seeking a highly skilled Business Process Consultant to join our Process Transformation Consulting Practice, part of our Global Intuitive Operations & Automation Business Unit.
Key Responsibilities:
- Conduct comprehensive analysis of current business processes and performance metrics to identify areas for improvement and automation.
- Collaborate with the automation advisory team to develop and implement automation strategies that align with business goals.
- Provide expert guidance on adopting AI, machine learning, and other emerging technologies to enhance operational efficiency.
- Develop business cases for investment in automation technologies, including ROI analysis and implementation roadmaps.
- Understand training and change management requirements for the smooth adoption of new technologies.
Requirements:
- Master's degree, preferably in business administration or data analytics.
- Experience in the aviation industry.
- Proven track record of implementing successful automation and digital transformation projects.
- Strong understanding of aviation/airlines ground operations and back-office processes.
- Able to produce high-quality business-facing deliverables to drive the automation agenda.
- Results-oriented and business value focused.
