Customer Experience Specialist

3 days ago


Doncaster, Doncaster, United Kingdom EE Full time
Job Description

We are looking for a Digital Life Enhancer to join our team at EE in Doncaster. As a Digital Life Enhancer, you will be responsible for discussing our products and services with customers over the phone and finding ways to enhance their digital lives.

You will work closely with our customers to understand their needs and provide personalized solutions to meet those needs.

The salary for this role is £23,504, rising to £24,064 after 8 months. In addition to your base salary, you will also receive incentives and bonuses.

  • A great starting salary of £23,504, rising to £24,064 after 8 months.
  • Incentives and bonuses.
  • Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
  • Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
  • Family Leave - Equalised maternity, paternity, and adoption leave, giving all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
  • Huge discounts on EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
  • Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want.
  • Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
  • Volunteering days, so you can give back to your local community.
  • Optional Private Healthcare and Dental, to protect you and your family.


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