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Senior Collections Specialist
2 months ago
Air Charter Service, a leading aviation brokerage firm, is seeking an accomplished Senior Collections Agent to join its Finance team at the London headquarters.
Key Responsibilities- Proactively contact brokers to ensure timely payments and prevent overdue debt
- Effectively collect outstanding payments from clients, adhering to company credit policies
- Liaise with the legal department to resolve debt disputes and enforce payment commitments
- Generate weekly financial reports to track debt collection progress
- Provide training and guidance to junior credit controllers as needed
- Manage and develop a team of credit controllers to optimize debt recovery
- Previous experience in debt collection, preferably in a sales organization with international scope
- Exceptional communication and negotiation skills to influence both internal and external stakeholders
- Strong leadership and team management abilities to drive results and motivate team members
- Proficiency in financial software and Microsoft Office, particularly Excel
- High level of accuracy and attention to detail in financial transactions and reporting
- Ability to work under pressure and meet tight deadlines while maintaining a high level of productivity
- Competitive salary and benefits package
- 22 days' annual leave (increasing to 25 after one year of service)
- Private healthcare and pension scheme
- Two charitable days per year to support community initiatives
- Onsite gym and fitness classes
- Free breakfast and lunch in the company canteen
Air Charter Service values diversity and inclusivity, striving to create a welcoming environment that promotes collaboration and mutual respect across its global network of offices.