Customer Service Representative

2 days ago


Witney, Oxfordshire, United Kingdom Serco Full time
Job Title: Customer Service Representative

We are seeking a highly skilled and motivated Customer Service Representative to join our team at the Gatwick Immigration Removal Centre.

The successful candidate will provide excellent customer service to residents, dependent children, and staff by managing stock control systems, operating the ordering process, and using computer-based software to service shop requirements.

Key Responsibilities:

  • Manage stock levels and order supplies as needed
  • Provide exceptional customer service to residents and staff
  • Operate computer-based software to manage shop operations

Requirements:

  • Experience working in a retail environment
  • Ability to work in a high-pressure operation
  • Excellent communication and interpersonal skills

Estimated Salary: £24,366.78 per annum

Benefits:

  • Pension - 6%
  • Employee Assistance Programme
  • A role with a purpose
  • Genuine opportunity for career development


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