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Guest Services Associate

2 months ago


Burgess Hill, West Sussex, United Kingdom whitbread Full time

Join our dynamic team at Premier Inn as a Guest Services Associate. We are seeking enthusiastic individuals to work 24 hours per week, offering competitive pay rates.

As a vital member of our hotel, you will be the welcoming face for our guests, utilizing your engaging personality and exceptional customer service skills. Your role will involve ensuring guests feel at home from the moment they arrive – whether it’s crafting a delightful cocktail, serving delicious meals, or collaborating with the housekeeping team to maintain pristine accommodations.

PAY RATE:
Competitive hourly wage

CONTRACT TYPE:
Permanent – we prioritize stability in employment

HOURS:
24 hours per week across 4 days – shifts will vary, including weekends, providing guaranteed hours for your scheduling needs.

LOCATION:
Premier Inn, Burgess Hill

Why you will appreciate working with us:

  • Comprehensive Training: We offer a supportive environment with straightforward systems to facilitate your role, alongside clear career progression opportunities.
  • Employee Benefits Card: Enjoy significant discounts on Premier Inn stays and meals at all Whitbread restaurants.
  • Pension and Savings Plans: Participate in our company pension scheme and save-as-you-earn initiatives.
  • Exclusive Discounts: Access savings on various retail, utility, travel, and entertainment expenses.
  • Complimentary Breakfast: Enjoy a free Premier Inn breakfast for two upon joining.

Your Responsibilities:
As a Guest Services Associate, leverage your passion for customer care to enhance guest experiences. Become part of the UK's leading hospitality group, Whitbread.

We embrace diversity and encourage applications from all backgrounds. We are committed to creating an inclusive workplace where everyone can thrive. We welcome discussions about workplace adjustments and flexible working arrangements.