Digital Service Delivery Specialist

1 month ago


Preston, Lancashire, United Kingdom Lancashire County Council Full time

Lancashire County Council is seeking a Digital Service Delivery Specialist to join our Applications Operations Centre in Preston.

Salary: £39,513 - £44,711 per annum

The successful candidate will be responsible for designing and implementing smaller solutions, resolving complex incidents, and acting as a point of escalation for Functional Analysts. They will also work closely with senior members of the team on more complex pieces of work.

Key responsibilities include:

  • Designing solutions to ensure supportability, usability, and efficiency in the delivered solution.
  • Leading on complex incident resolution with the support of other subject matter experts in the team.
  • Escalation of issues as appropriate.

The ideal candidate will have excellent communication skills, a commitment to customer satisfaction, and a history of building strong customer relationships. In return, we offer a range of benefits, including flexible working, a generous pension scheme, and opportunities for development and growth.



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