Business Operations Manager

1 week ago


Morecambe, Lancashire, United Kingdom The Royal Full time

At The Royal, we're seeking an exceptional Business Operations Manager to spearhead our front-of-house operations. As a key member of our team, you will be responsible for leading a diverse group of individuals in delivering the highest standard of food and beverages seven days a week.

Key Responsibilities:

  • Manage payroll budgets and rotas in line with agreed targets.
  • Take ownership of all business operations when on shift and ensure seamless continuity in your absence.
  • Focus on continuously improving team performance and your own, consistently achieving targets and driving results.

In this role, you will set measurable, challenging goals for your team members, identifying ways to enhance their knowledge and approach. You will also coach and mentor managers, utilizing your experience to deliver technical training and development content. Building Individual Development Plans for your team using our in-house academies and training programmes is essential.

You will leverage your expertise to identify how business strategy, customer profile, culture, and constraints influence the development of creative, profitable, and competitive products. You will anticipate market and business scenarios that present risks and opportunities to the business. Given our 24/7 operation, flexibility with working hours is crucial.

In return, we offer a rewarding role with scope for career progression, along with:

  • A competitive salary of £40,000-£50,000 per annum, negotiable based on experience.
  • 28 days annual leave (rising to 33 after 5 years' service).
  • Health cash plan.
  • Generous employee discounts.
  • Employee Assistance Programme.
  • Enhanced maternity and paternity pay.
  • Apprenticeships available.
  • Life assurance.
  • Bespoke training programmes accessible to all.


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