Business Operations Manager
5 days ago
As a key member of our management team, you will be responsible for leading a diverse team, delivering exceptional customer service and enforcing the highest standards of food and drinks quality seven days a week.
Main Responsibilities:
- Manage payroll budgets, rotas and team performance in line with agreed targets.
- Take responsibility for all business operations when on shift, ensuring the team can operate effectively in your absence.
- Focus on improving team performance, consistently achieving targets and delivering results.
- Develop measurable, challenging goals for team members, identifying ways to improve staff knowledge and approach.
- Coach and mentor managers, using in-house academies and training programmes for development.
About You:
- You will have experience in delivering technical training and development content.
- You will be able to identify ways that business strategy, customer profile, culture, and constraints influence product development.
- You will be able to foresee market and business scenarios that present risks and opportunities.
What We Offer:
- A competitive salary, negotiable dependent on experience.
- 28 days annual leave (rising to 33 after 5 years' service).
- Health cash plan.
- Generous employee discounts.
- Employee Assistance Programme.
- Enhanced maternity and paternity pay.
- Apprenticeships available.
- Life assurance.
- Bespoke training programmes accessible to all.
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