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Sales Team Leader: Inside Sales

2 months ago

Manchester, United Kingdom AQA and AQA Affiliates Full time
About the Role

We are seeking an experienced Sales Team Leader to lead and grow our Inside Sales team at AQA and AQA Affiliates. As a key member of our sales leadership team, you will be responsible for driving the growth of our business by leading and developing a high-performing sales team.

Key Responsibilities
  • Lead and guide the development of the Inside Sales team to achieve excellence in lead generation, customer engagement, and support for our field-based Account Managers.
  • Allocate resources relative to demand to maintain a strong and positive customer experience from first contact to first results day.
  • Develop and implement strategies to drive sales growth and improve customer satisfaction.
  • Collaborate with cross-functional teams to identify and capitalize on new business opportunities.
  • Provide coaching and mentoring to team members to help them achieve their full potential.
Requirements
  • Proven experience in a B2B inside sales environment with a strong track record in sales coaching and mentoring.
  • Confident leadership abilities with a passion for developing and supporting team members.
  • A proactive and flexible approach to meet business and customer needs.
  • Creative problem-solving skills and excellent communication abilities.
  • Familiarity with CRM systems (training on Microsoft Dynamics provided).
  • Experience of leading and organizing projects.
  • Sector knowledge of the education industry is advantageous but not essential.
What We Offer
  • Generous leave policy with 25 days of annual leave, growing to 30 days, plus additional Christmas and New Year's leave.
  • Volunteer time off with up to 5 paid days to volunteering for charities close to your heart.
  • Private medical insurance through Bupa, covering all conditions from day one.
  • Wellbeing support with access to the cycle-to-work scheme, gym discounts, and mental health resources.
  • Pension scheme with up to 11.5% employer pension contributions.
  • Flexible work arrangements with a balanced 35-hour work week and flexible hours.