Transportation Operations Coordinator

6 days ago

Hales, Norfolk, United Kingdom Commonwealth of Virginia Full time

Job Title: Transportation Operations Coordinator

Job Summary:

This is a dynamic role in the Transportation and Parking Services Department at the Commonwealth of Virginia. As a Transportation Operations Coordinator, you will serve as the primary contact for students, staff, and faculty when calling the University's Safe Ride transportation service.

Key Responsibilities:

  • Dispatch drivers promptly and effectively to assigned locations.
  • Operate a multi-line telephone, tablet computer, 2-way radio, and/or mobile telephones.
  • Interpret and follow established parking regulations, policies, and procedures.
  • Accurately and legibly complete routine forms and reports.
  • Respond quickly using sound judgment to make appropriate decisions in stressful situations.
  • Be punctual and complete work assignments in a timely fashion.

Requirements:

  • Basic knowledge of the Commonwealth of Virginia Motor Vehicle laws.
  • Some knowledge of occupational hazards, safety precautions, and safety regulations related to motor vehicle operation.
  • Some knowledge of the proper procedures for operating and inspecting motor vehicles prior to their use.
  • Some knowledge of MS Office or related software.
  • Excellent oral and written communication skills.
  • Navigational skills to read a map to locate addresses within designated service area.
  • Demonstrated ability to learn the names and locations of buildings, the streets, and addresses within the Safe Ride service area.
  • Demonstrated ability to interact with the public promoting a positive image of the University and resolving customer service issues.
  • Demonstrated ability to use automated dispatch software.

Working Environment:

This position is responsible for sitting in a vehicle for extended periods of time and operating hand and power tools.

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