Customer Service Representative
4 weeks ago
About the Role
We are seeking a motivated and customer-focused individual to join our team as a Colleague in one of our stores. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.
Key Responsibilities
- Provide excellent customer service, greeting customers with a smile and serving them with pride.
- Build rapport with customers, ensuring they have a great shopping experience.
- Take the initiative to make decisions that are right for our customers.
- Work collaboratively with colleagues to create a positive and inclusive team environment.
- Be knowledgeable about our products and services, and be able to make recommendations to customers.
- Handle products with care to maintain quality and ensure they reach customers in the best condition.
- Be at work on time, well-presented, and ready to be a brand ambassador.
What We Offer
- Competitive hourly rate starting at £12.02, increasing to £13.15 for stores within the M25.
- Opportunities for flexible working, including part-time and full-time roles.
- Access to free wellbeing services, including resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Uniform provided and policies to support you for all of life's moments, big and small.
Requirements
- A passion for delivering great service and building rapport with customers.
- The ability to work well within a team and communicate openly with others.
- Be at work on time, well-presented, and ready to be a brand ambassador.
Why Join Us?
At Tesco, we're committed to creating a positive and inclusive work environment where everyone feels valued and supported. As a Colleague, you'll have the opportunity to develop new skills, work with a diverse team, and contribute to the success of our store.
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