Financial Promotions Administrator

6 days ago

Solihull, Solihull, United Kingdom LSL Property Services Plc Full time

Job Title: Financial Promotions Administrator

Job Summary:

We are seeking a highly skilled Financial Promotions Administrator to join our team at LSL Property Services Plc. As a key member of our Financial Promotions function, you will play a vital role in delivering a world-class experience in supporting brokers in achieving their financial promotions objectives in a compliant and effective manner.

Key Responsibilities:

  • Provide expert support to internal and external stakeholders, providing an initial point of guidance in relation to the full range of financial promotions, with specific focus and specialism in business stationery and social media licencing.
  • Ensure relevant policies and procedures are updated as necessary where things change.
  • Follow FCA rules and guidelines for financial promotions and adhere to the B2B and B2C approval processes.
  • Lead role in the assessment and approval of AR business stationery.
  • Assist in the management of the social media licencing process, including day to day management of function record keeping and assessment/approval of individual social media licence applications.
  • Oversight of Financial Promotions Outlook in-box to ensure timely acknowledgement of all submissions and assignment distribution of submitted promotions to the Financial Promotions Consultants
  • Maintain Toolbox department registers in order to demonstrate SLAs are met. This will include approval notifications and KPIs which will allow the production of timely management information.
  • Work with colleagues to develop sales and marketing materials that support the delivery of key business objectives.
  • Provide timely and accurate MI and data for your work on a regular basis.
  • Identify risks and opportunities within your workload and highlight to ensure continual development in output and service, as well as risk mitigation within financial promotions.
  • Provide support across the team where required.
  • To undertake any additional adhoc duties, as well as support the wider team when necessary in order to support the business in achieving its overall objectives.

Requirements:

  • General knowledge of FCA regulation including TCF
  • Desire to learn and to grow with the role and regulatory requirements via both on-job training and self study
  • Attention to detail
  • Ability to work under pressure and to tight deadlines
  • Good communication skills (both written and verbal)
  • Ability to deal with difficult conversations
  • Excellent organisational skills
  • Good level of English and grammar
  • Ability to gather, analyse and evaluate facts and to prepare MI
  • Ability to act with discretion
  • Computer literacy with Microsoft Office
  • Ability to work unsupervised
  • Good project management skills
  • Preference for minimum 1 years' experience in the financial services sector
  • Experience of high-quality service delivery when dealing with customers

Qualifications:

  • Educated to GCSE standard
  • Ability and desire to obtain regulatory qualifications (eg CeMAP)

Location: Birmingham Business Park in Solihull B37 7YT - with a circa 50/50 split between working from Home / Office available

Salary: £23,000 - £25,000 negotiable DOE

Working Hours: Mon – Fri / 9am – 5pm

Applications in confidence with a CV to

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